What are some of the key features every applicant tracking software (ATS)should have?

I get asked that question a lot at conferences and other events where I promote recruiting software. Here are my standard talking points.

Applicant tracking software should….

1. Efficiently Track Applicants. It sounds obvious, I know, but software programmers can be like automobile designers: They get so caught up in bells and whistles that they don’t attend to streamlining high-quality core functions. How does the software manage candidates through the entire recruitment cycle and make you a more efficient recruiter? Always ask that first.
2. Be easy for company employees to use. If you need extensive training to use it or if you have a hard time figuring out features on your own, it’s too complicated. Remember, applicant tracking software isn’t just for recruiters, but for any person in the company who is part of the hiring process, including executives.
3. Be easy for applicants to use. Actually, it should be easier for applicants to use because they don’t have the benefit of (or the time for) a training module. Applicants should be able to see the status of their application(s), search for other jobs, sign up for email or text alerts, and forward information to a friend almost intuitively. They also should only have to enter their basic information once – an easy feature to overlook.
4. Automatically screen applicants. You and the candidate should be automatically notified if a candidate is, because of lack of a degree or requisite experience, not suitable for a job. This feature, which is typically in the form of “Knock-out Questions”, can literally save recruiters a hundred hours per year.
5. Be multi-lingual and multi-currency. That is, it should allow applicants and recruiters to easily translate Resumes/CVs as well as salary amounts. In today’s global economy, even small companies now need access to multiple cultures within their own country and top talent from countries around the world.

I usually try to answer questions about recruiting software in a product-neutral way, but here, in my own blog, I can just come out and say, “Bond Talent’s global applicant tracking software is the best in the business!” It really is. Contact us to find out more or to see if I really know what I’m talking about when it comes to recruiting software.

Five Things to Look for in Applicant Tracking Software ATS is a post from: Human Capital Supply Chains

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Human Capital Supply Chains defines the business processes, technology and organizations that are responsible for planning, hiring, onboarding and offboarding a company’s human capital.

Join me for this one-hour webcast on Monday, July 18 at 12:30 PM Eastern Time as I explain all aspects of the Human Capital Supply Chain and what you need to do to execute this proven business process in your orgaaniztion.

Here are some questions to ask yourself and determine if this session is right for you:

1) Do you have a real-time way of measuring future human capital needs that are determined by your business’ actual performance at a given time? You hear about massive layoffs all the time (and in more prosperous times, hiring sprees). You have to wonder: what caused a company to do that? Why didn’t its executives have a better grasp on what the company really needed on a monthly basis?

2) Are you ready to compete for top talent? The recent job numbers were dismal, but unless a catastrophe happens, the economy will keep growing and the need for hiring will pick up. This means that there will be increased competition for talent with the right “skills” for the job. Do you know what your company will need in a few months? in six? in 12? If things change a lot before a year is up, do you have mechanisms in place to begin the hiring process in anticipation of (and not in response to) a need?

3) Do you have a spare hour next Monday? I’ll be explaining how companies can manage their human capital as efficiently and effectively as they manage all of the other parts of their business. I’ll talk a little bit about recruiting software, but what I’m really interested in is helping companies like yours improve their bottom line with better human capital management.

I hope you can join me. Register here.

My webinar is part of a two-day virtual conference, Recruitment Process Outsourcing Virtual Workshops. The Institute for Human Resources puts on this conference, which is meant to help HR professionals hone their skills in a particular HR niche. The conference includes 17 sessions over July 18-19.

Leveraging Human Capital Supply Chains – Live Webcast is a post from: Human Capital Supply Chains

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A while ago, I mentioned to you about how I have a daughter who studies philosophy and literature in college. We’ve discussed multiple different ways her world of arts and my world of business coincide and have even produced a blog from one of those very discussions. Today is another addition to those that I have already shared with you. This day is a day we take some advice from the greatest playwright of our time and apply it to the business world, because what Shakespeare taught us about love and war, he can also teach us about business. Today’s topic: The Taming of the Shrew.

 If you are unfamiliar with the plot of the play, here is a very brief summary: There are two sisters: beautiful and gentle Bianca and her more outspoken and unpleasant sister, Katharina. While Bianca has a number of suitors, their father insists that Bianca cannot be married until her elder sister is first. All of Bianca’s suitors are annoyed by this so they bribe a man named Petruchio to wed Katharina. He agrees and takes her to his country home and denies her food and sleep while complimenting her at the same time. His behavior ends up working on her and in the end she becomes even more of a submissive wife than her younger sister.

What can this play teach us about modern day comings and goings? Well…

1. The best kind of partnership is one that is equal. While Petruchio and Katharina eventually get along because she succumbs to his will, it cannot be said that their relationship is a particularly healthy one. She is fearful of him and agrees with him because of this as opposed to because she actually agrees with the ways in which he sees the world. This is a good thing to look at when it comes to business partnerships as well. While another company who is flashier or more popular may seem like a company to make a partnership with, it is always good to look deeper and do proper research before jumping into or agreeing to anything. You never know what you might find if you look just a little deeper.
2. Beauty isn’t everything. I am not talking about beauty in the literal sense, though that is the form in which it takes in this play. I mean that, in the confines of the play, the less beautiful of the two sisters ended up being what could be considered a better wife because she is more adaptive and knows how to handle herself in situations she would rather not be in. This could be said about any business partnership as well – while one company may be more aesthetically pleasing up front, another may be more beneficial to you and your dealings in the long run.

 The point of these blogs is to remind you that the best ways to handle your business and lessons to learn these things by can be found just about anywhere and the sooner you start looking, the more you will find in places you would never expect. To stay at the edge of issues on HR and staffing, be sure to subscribe to the Human Capital Supply Chain Blog.

Do you know a Shrew that needs Taming? is a post from: Human Capital Supply Chains

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 Today is another addition to those “literary posts” that I have already shared with you. This day is a day we take some additional advice from the greatest playwright of our time and apply it to the business world and your recruiting department, because what Shakespeare taught us about love and war, he can also teach us about business. These lessons are most applicable to your Internal Recruiting Staff.  Today’s topic: Othello.

If you are unfamiliar with the plot of the play, here is a very brief summary: This is another of William Shakespeare’s tragedies centered on a man named Othello, a highly esteemed general in the Venetian service. He has an ambitious friend named Iago who becomes incredibly jealous when he promotes another friend, Michael Cassio to the position of personal lieutenant. Iago starts a campaign to smear Othello’s name. Othello elopes with his love, Desdemona, but Iago continues to plot against them. This causes Othello to become suspicious of Desdemona and, not knowing of his friend’s treachery, confides in Iago that he plans to poison her. He finds out the truth after it is too late.

There are three lessons we can learn from this play that apply in the business world and your office environment, and they are…

1.  Don’t let jealousy or negative emotion prevent you from making a practical decision. Othello let the jealousy that he felt with Desdemona cloud his decision making. He was so convinced that the things Iago was telling him were true that he didn’t stop to think about what the truth actually was or could have been and instead acted emotionally instead of logically. This can happen to you as well with any business decision – emotions like excitement, eagerness, or the more negative ones like those plaguing Othello in the play – can make you act too rashly or make poor decisions. Think first, and then act.
2. Don’t cut yourself off from others. When Othello, Desdemona and the others left Venice for the island, they found themselves with little to nothing to do. Because of this, they did one of the only things that they could think to do and that was pick apart and turn on each other (sound familiar ???). Always promote clarity and community within your office. Frequently, people say or do things that can cause big ripples without even realizing the extent of their comments, so good policy and clarity of communication and focus is very beneficial.
3. Keep your cards close to your chest. I’m not saying that it is bad to trust people that you work with, but I do think that it is good never to let any single person know everything you have planned. If you spread information out between various sources you can still get the feedback you need to help you create a greater picture. If Othello had not shared his plan with Iago, he may have had more time to stew and realize the negative aspects of what he wanted to do.

 The point of these “literature” blogs is to remind you that the best ways to handle your business is to learn that lessons can be found just about anywhere and the sooner you start looking, the more you will find them in places you would never expect. To stay at the edge of issues on HR and staffing, be sure to subscribe to the Human Capital Supply Chain Blog.

Shakespeare Returns to HR is a post from: Human Capital Supply Chains

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I have twice used my discussions with my daughter to inspire blogs. Her and I frequently discuss the ways in which the worlds of business and the world of art and literature coincide. Not too long ago, we related this back to Shakespeare’s Hamlet, and then Romeo and Juliet, and how lessons learned from that could apply in both words. Today we’re taking some more advice from the greatest playwright of our time and applying it to the business world of recruiting, because what Shakespeare taught us about love and war, he can also teach us about business and our candidates. Today’s topic: King Lear.

If you are unfamiliar with the plot of the play, here is a very brief summary: King Lear, an aging monarch, decides to divide his kingdom amongst his three daughters, according to which one recites the best declaration of love. Goneril and Regan exclaim their love outrageously, even though their intentions are not pure and they later treat him with cruelty. Cordelia, who is honest and loyal, is disowned by her father after he confuses her honesty with insolence and the progression of their lives and eventual deaths because of these things.

1.  Do not let your emotions cloud your judgment on practical matters. Sometimes it is hard to regulate things between our analytical mind and our emotional mind because both are very important but in certain settings, such as in most corners of the business world, it is important to keep yourself from getting too emotional about analytical issues in order to keep your judgments about candidates from being clouded by outside factors. In King Lear, this happens when the king disowns his only truly loyal daughter because he takes her honesty as an insult instead of simple fact and this puts him on a path to destruction he may have been able to foresee if he did not get overwhelmed by his feelings at the time.
2. Appearances are important. Edgar disguises himself in Act IV to avoid a warrant placed for his death because no one would expect him to dress like a beggar. While I definitely do not mean for this point to be interpreted as a way to avoid the law, I do think it is a good portrayal of the fact that dressing and presenting yourself in a positive way reflects positively on you just like in the play when he does the opposite and it hides him.
3. Even those closest to you are capable of deception. This idea is the basis for the entirety of the play and it is a hard one to address because we all want to assume that we don’t have to worry about trusting those we are close to, whether we are an old king and it is our daughters or a recruiter and it is our candidate. Trust is an earned thing, not an inherent one – it is always good to remember that those you are close to can hurt you because it keeps you humble and aware, even if it is a problem you never have to directly address.

 These blogs are meant to remind you that the best ways to handle your business recruiting and lessons to learn can be found just about anywhere and the sooner you start looking, the more you will find in places you would never expect. To stay at the edge of issues on HR and staffing, be sure to subscribe to the Human Capital Supply Chain Blog.

The King and the Recruiter is a post from: Human Capital Supply Chains

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Recently I have reminded you about how I have a daughter who studies philosophy and literature in college. Her and I frequently discuss the ways in which the worlds of business and the world of art and literature coincide. Not too long ago, we related this back to Shakespeare’s Hamlet and how lessons learned from that could apply in both words. Today we’re taking some more advice from the greatest playwright of our time and applying it to the business world, because what Shakespeare taught us about love and war, he can also teach us about business. Today’s topic: Romeo and Juliet.

If you are unfamiliar with the plot of the play, here is a very brief summary: It is set in the city of Verona, a violent and feuding place with two noble families locked in an ongoing war. Romeo and Juliet, the children of two of these families, become involved in a passionate love affair and are forced to keep that love hidden from their respective families. This leads to the deaths of both the children and in the end their families, all too late, put their feud behind them.

1.       Communication is one of the most important things when it comes to relations with other people. While it will not be as extreme in a business situation as it was for Romeo and Juliet, miscommunication can cause a lot of problems. Romeo and Juliet met their demise because of bad timing and poor communication – because they did not go to the source or speak directly to one another, and instead used other modes and assumed that they would work. Always double check the memos you sent out, always call back a day or two later to make sure that the messages you left were received. It is always better to be sure that contact was made than to wait until it is too late to recover if they were lost.
2.       Honesty is always the best policy. The progeny of the two families in the play were led to deceit because they felt that if they told the truth, everything would fall apart and be thrown into chaos. The fact of the matter, though, is that they had no definite, sure idea what would happen, but chose to act on the assumption that something bad would. Their avoidance of the truth led to their demise – if they had been honest, there is no denying that things could have ended up much better for them. This concept applies to practicing of business as well. Our fears are always worse than any repercussion from telling the truth – if something goes wrong, admit to it and work through it instead of hiding it away. If it is hidden, things only get worse and you end up having to lie more to cover up the original one and eventually it will be out of your control. Romeo and Juliet learned the hard way, not everyone has to.

The point of these blogs is to remind you that the best ways to handle your business and lessons to learn these things by can be found just about anywhere and the sooner you start looking, the more you will find in places you would never expect. Whether it is the back of cereal boxes or conversation with your children as opposed to business journals and social media, there is always something to be learned. To stay at the edge of issues on HR and staffing, be sure to subscribe to the Human Capital Supply Chain Blog.

Would You Hire Romeo & Juliet ?? is a post from: Human Capital Supply Chains

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A while ago, I mentioned to you about how I have a daughter who studies philosophy and literature in college. We’ve discussed multiple different ways her world of arts and my world of business coincide and have even produced a blog from one of those very discussions. This time we have a series of blogs set up for you, this being the first. This day is a day we take some advice from the greatest playwright of our time and apply it to the business world, because what Shakespeare taught us about love and war, he can also teach us about business. Today’s topic: Hamlet.

If you are unfamiliar with the plot of the play, here is a very brief summary: A ghost has been haunting Elsinore castle, bearing an amazing resemblance to a recently deceased King Hamlet. The Prince, son of the king, also named Hamlet, learns from this ghost that his father was murdered by a man named Claudius. The play is about Hamlet’s decisions in relations to his father’s death and whether or not to take revenge on Claudius.

 There are three lessons we can learn from this play that apply in the business world, and they are…

1. Nothing is certain.  We must always be prepared for the worst. In Hamlet’s case, it’s making sure that there aren’t men waiting to kill him behind every curtain. In our case, it is about properly taking care of our employees and ourselves in order to keep everyone happy (and healthy). We can never be certain that a plan will work out so we must exhaust all options to ensure that it does. If we have a business meeting coming up, we should consult multiple people in order to make the best plan of order, just like Hamlet consults with multiple people to help solidify what he plans on doing.
2. When is the right time to act, and when isn’t. In the play, Hamlet goes to great extent to find out the truth about whether Claudius is truly guilty for his father’s death. He does not instantly assume that the ghostly apparition that spoke to him is right. In the business world, it is a daunting task to keep track of the truth, but it is a necessary one. Before taking action, always take everything in to consideration. If you hear something unpleasant about one of your employees that could bring shame to your company, find out the truth first. Talk to the employee themselves, ask around. If you do this before making any rash decisions, you may save yourself a lot of trouble. At the very least, unlike Hamlet, you will not have to worry about any goblets filled with poison.
3. Revenge doesn’t help anyone. When it comes to conflict in the office, it is always good to let yourself cool down and assess the situation before striking out. In Hamlet’s case, a swift set of vengeful actions results in nearly everyone’s demise. This is a bit extreme in comparison to conflicts in the office, but the idea is still the same: stay calm, think first.

The point of these blogs is to remind you that the best ways to handle your business and lessons to learn these things by can be found just about anywhere and the sooner you start looking, the more you will find in places you would never expect. To stay at the edge of issues on HR and staffing, be sure to subscribe to the Human Capital Supply Chain Blog.

The Liberal Arts CEO and Shakespeare is a post from: Human Capital Supply Chains

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An HR thought leader is someone who has innovative ideas and concepts – someone who, despite what is going on around them, defies convention and tries something new and succeeds. It is a term that was coined over fifteen years ago and has a lot of new dynamics in the current age. I have recently written to you about resources for those who desire to be on the track to HR thought leadership but there is more to sharing innovative ideas than just outlets. There are common traits that can be found in those who are HR thought leaders in this day and age and my goal is to share some of those with you today so that you may hone such traits in yourself and your work.

1.       Fearlessness. If you want your voice to be heard and your idea to be listened to, it is very likely that you will have to put yourself in multiple situations that could very well be outside the realm of your comfort zone. It’s okay! Do it! Talk to people you don’t know, ask questions that you need answers to, go to meetings and conferences and forums and you will begin to be recognized as long as you are not afraid to put yourself out there. No harm in trying, no matter what.
2.       Passion. One thing that can make a lot of ideas fall flat is a lack of passion. You may have an idea that you know could be very marketable but for some reason it just doesn’t inspire you or fire you up like other things do. People can sense this. People can tell when what you are pitching to them is something that comes from deep down inside. People respond well to “belly fire” more so than they do to most other things. If you want to be a thought leader, you have to believe in what you are doing. Don’t do anything halfway.
3.       Humility. Even if you’re positive that your idea is the best idea in the entire history of ideas, there is always room for growth. Remember this and stay humble because any help is useful help and you never know when some advice may make all the difference. People don’t want to help someone who believes they will never need it. Sometimes you do.
4.        Drive. Never! Give! Up! That’s the most important lesson here – drive. If you want to fly higher than anyone else, you have to continue to practice your craft, hone your work. You have to put in extra hours, get up early, write it all down, and keep on growing and working and believing. If you really believe you can do it, you have to keep doing it until you reach your goal. Once you reach your goal, keep climbing.

In the end, being an HR thought leader comes down to you. It comes down to your confidence and your drive. It comes down to your desire to really share your ideas with the world. If you believe you can change it, there’s no reason not to try. To stay at the edge of issues on HR and staffing, be sure to subscribe to the Human Capital Supply Chain Blog.

HR Thought Leadership and YOU Part 2 is a post from: Human Capital Supply Chains

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Social Media, recently and over the past few years, has gotten bigger and bigger. With websites like Facebook, Twitter, LinkedIn and many others, a whole new path of interaction for businesses and their recruiteres has been opened. It gives companies a chance to make new connections with potential passive contacts. Just like with anything, there are many great ways it can be utilized by recruiters, but there are also a number of potholes to look out for if you want to make sure to use social networking in the best way.

1. Spam. A lot of social media websites lend themselves to being used constantly. While tweeting or posting what you’re doing every ten minutes might be okay for a personal account on one of these websites, if your business does the same, people will get annoyed fast. If your tweets are so frequent that they fill up the feeds of everyone following you – whether or not the content you are posting may be relevant or interesting – they will get annoyed and could be compelled to remove you from their feed. Like with all things, moderation is important.
2. Inactivity. On the opposite side of posting too much is not posting enough. Once you make an account on a social networking site and people know that you are there, if you abandon it, it is likely that potential candidates, customers or contacts will see it and assume that you are no longer in business, or some other unfortunate outcome.
3. Impersonal. Just like with the two sides of the coin when it come to how much content you post, there is the question of what content you post. I have seen Facebook pages for companies that have little to no information save for a link to their company’s website and a few words. While this may seem more stoic and businesslike, it leaves a lot to be assumed. Having some information about the company, and even the people who work there, adds a personal touch and as long as it is done tastefully, can help keep people revisiting your page.
4. Too personal. The other side of this coin is posting too much personal information. It’s endearing to see a post celebrating someone’s birthday or something that is as much of a milestone as that, but if too much is posted, such as a comment about office shenanigans multiple times a day, it gives an air that is not as businesslike as most people prefer.
5. Lack of interaction. Remember that just posting tweets or updates isn’t the only way to take part in social networking, but discussing and interacting with others who are posting on their own and your pages as well can make you more interesting to them and others who see their pages.

 I hope that these five things to look out for will help you better manage your social networking now and for the time to come. To stay at the edge of issues on HR and staffing, be sure to subscribe to the Human Capital Supply Chain Blog.

Top 5 Social Networking Potholes is a post from: Human Capital Supply Chains

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A thought leader is someone who has innovative ideas and concepts – someone who, despite what is going on around them, defies convention and tries something new and succeeds. It is a term that was coined over fifteen years ago and has a lot of new dynamics in the current age. The advent of social media and the continuing advance of technology makes being innovative and sharing those innovative ideas. How do we utilize these things to share our ideas? What things are there for us to use? Here are a few suggested resources you can use to help share your ideas with those who can help support you on your way to thought leadership.

1. Your community! While the internet has boundless forums and websites and so on and so forth that can help you share your ideas and gain recognition, the first place to always go is your own community. Your colleagues, customers, friends, and family – all of these people will listen to your ideas and it is very likely that if they like it they will share it with their own colleagues, customers, friends, and family. The power of speaking with those around you is surprisingly strong and people are usually quite eager to help those they know out if they believe in their ideas.
2. Social Media. I know I talk a lot about social media here, but that is because it can be a useful tool. There are both good and bad ways to utilize it, but that’s for another blog. Sites like Facebook, LinkedIn, Twitter, Tumblr, and many others can be used to help share and connect with people who may have similar ideas to you. Also, using Google to find more specialized forums and think tank type sites can help you as well. Be vigilant!
3. Self-publishing. If you have formed your idea enough, the world of self publishing is a very useful one. Many of the major publishers look to self publishers as a way of finding new and upcoming manuscripts so if you are confident enough about your idea you can take that next step by writing about it in a manuscript and going from there – who knows who could pick it up, or who could read it – the possibilities are endless.
4. Listen to advice! That’s my biggest tip, if there is any tip to give it is this one. Anyone who offers you help or gives you advice, listen. There are many bits of genuine information lying in a lot of the places you would least expect to find them. If you just look, search, and persevere, the right path is always there.

In the end, being a thought leader comes down to you. It comes down to your confidence and your drive. It comes down to your desire to really share your ideas with the world. If you believe you can change it, there’s no reason not to try. To stay at the edge of issues on HR and staffing, be sure to subscribe to the Human Capital Supply Chain Blog.

Are YOU an HR Thought Leader ?? is a post from: Human Capital Supply Chains

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