After attending the HR Thought Leadership conference in Atlantic City in June, I came away with a bunch of insights from attendees and other speakers about the Future of Human Capital Supply Chain Software. I heard from a number of corporate HR executives that there is a HUGE market globally for the “replacement” of first generation 1.0 Talent Management systems over the next few years. This is being driven by the explosion of Web 2.0 technologies and the dis-satisfaction that many corporate HR users have with their “over-sold” current 1.0 talent management solutions.
In general, the Top 5 Future Capabilites Include:
1) ”User-Defined” systems that can be easily configured by the user, without the expensive need to redesign old customizations.
2) “Consumer Driven” solutions that are vastly more User Friendly and better reflect the user experience of using Google.
3) “SaaS Cloud Computing” solutions that are rented by the month with much easier termination clauses.
4) “Perpetual Beta” software where “Upgrades” become obsolete, because your software is automatically updated every night with bug fixes and new features.
5) “Interactional” solutions where “batches” become obsolete and “work flow” changes are easy and continual.
In addition to these General statements about the Future of HCSC software, there were a few more specific directions discussed:
1) HCSC Software will become a tightly integrated solution from a single vendor that will combine Enterprise Software + Moblie Apps + Web 2.0 Applications.
2) The “Gamification” of HCSC software will begin as younger user demand more of a PS3 or Wii interface device for their Talent Management systems.
3) Expanded use of “Video Interviews” with the new streaming technologies, bigger bandwith and the launch of the iPhone 4 and the iPad.
4) Much better “Scheduling” capabilities through the use of mobile devices and products such as Timebridge and the new auto appointment matching capabilites of Outlook.
5) Better “Expense” management with products such as Expense Cloud, Better “Reference” checking with Checkster and Better “Interconnections” with products such as Jobvite.
6) A complete “Supply Chain” environment that connects your HRIS + ATS + CRM into a single system from a single vendor.
The point of all these predictions is to give our Blog readers a reason to sit down with their current technology vendors and understand “WHEN” they will be receiving these new features and intergrations. If your vendor does not have “Feature Road Map”, it may be time to find a new vendor that does!!
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