Case Studies
easyJet

Case study 1: easyJet PLC

easyJet has become Europe's #1 air transportation network by focusing on operational excellence. easyJet leveraged the power of Bond Talent to manage increasing application volume, improve the candidate experience, reduce time to hire by 67% and reduce administration cost by 50%.

About easyJet PLC

easyJet flies more of Europe's top 100 routes than any other airline. Their success has been built on a combination of operational excellence, safety, customer care, teamwork and integrity. One of the secrets to the company's success has been to keep costs low by eliminating the unnecessary costs and 'frills' which characterize 'traditional' airlines. This is done in a number of ways:

• Use of the Internet to reduce distribution costs: easyJet sold its first seat online in April 1998 and is now one of Europe's biggest Internet retailers.
• Maximize the utilization of substantial assets: Maximizing utilization of each aircraft significantly reduces the unit cost.
• Ticketless travel: Passengers receive an email containing their travel details and booking reference when they book online. This helps to significantly reduce the cost of issuing, distributing, processing and reconciling millions of tickets each year.
• No free lunch: Eliminating free catering on-board and other unnecessary, complex to manage and costly services, reduces costs and unnecessary bureaucracy and management.
• Efficient use of airports: easyJet flies to main destination airports throughout Europe, but gains efficiencies through rapid turnaround times, and progressive landing charges agreements with the airports.
• Paperless operations: Since its launch easyJet has simplified its working practices by embracing the concept of the paperless office.

Eight ways easyJet benefits from HR workforce management solutions from Bond Talent

1. More volume managed without hiring.
   The number of applications processed each month has increased by approximately 85%--without the need to hire any new recruiting staff.
2. Significant cost savings.
   Administration costs have been slashed by approximately 50%.
3. Automated referencing.
   The ability to automate referencing has reduced administration time by over 75%.
4. Better recruitment process management.
   Incisive reports allow specific areas within the recruitment process to be tracked and managed.
5. Improved candidate placement ratios.
   Thanks to automated screening, candidate placement ratios increased from approximately 5% of applicants being placed to over 35% of applications now being placed within the business.
6. Better candidate experience.
   A vast number of candidates have expressed a positive perception to the new streamlined application process and subsequent interview stages.
7. Reduced time to hire.
   The average time to hire has fallen from 90 days to 30 days.
8. Four month payback.
   The new Bond Talent system from Bond International Software paid for itself within approximately four months

easyJet Recruitment Manager James Miller comments:
"The web already plays a key part in easyJet's existing operations, and has played a pivotal part in our strategy to keep costs down through the effective use of high-quality software. It was entirely logical to apply the same principals when reviewing our needs for a recruitment application."

"The new system dovetails beautifully with our existing web site, simplifying and streamlining the application process and significantly reducing administration costs."

"We looked at many different systems and were very impressed by Bond's ability to tailor their solution to our stated requirements quickly and easily, and their willingness to partner with us in this exciting venture. We were also amazed at Bond's ability to deploy a fully configured and operational system within our very aggressive timescales."

Bond International Software MD Tim Richards comments:
"To secure such a prestigious deal with one of the most famous names in flying is a huge boost for Bond and our burgeoning presence in the Talent Management sector. We are very proud to be working with easyJet and feel sure that this will be a winning combination."

"It will be very interesting for us to work with and learn from a company with such a successful track record for innovation and efficiency during the course of this implementation."

Bond International Software is the world's premier provider of human capital management software to global staffing and recruiting organizations. It has over 30 years experience in the development and creation of products and services that have become industry standards. Headquartered in the United Kingdom, the group also has offices in the United States, Australasia, South Africa, Japan and Hong Kong with a global team of over 500 employees

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